Consumer Sales Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with potential clients through a combination of inbound and outbound calls, emails, and SMS communications.

• Provide comprehensive education to customers regarding Ethos’ products and procedures.

• Identify and understand individual customer needs through thorough discovery processes, positioning Ethos’ value in alignment with those specific requirements.

• Develop relationships and foster trust with customers to achieve monthly and quarterly conversion objectives.

• Collaborate with team members across sales, marketing, customer experience, and product departments to fulfill team and organizational goals.

• Manage a customer pipeline while ensuring follow-up throughout the application and purchasing journey.

• Continuously refine and enhance workflows and outreach methods.

• Promote referral activities by ensuring positive customer experiences.

⛳️ Requirements

• 2-3 years of experience in telesales within the life insurance sector.

• Strong proficiency in using Salesforce or similar sales/CRM software.

• Proven sales performance with exceptional techniques and the ability to address customer objections effectively.

• Preference for candidates who are bilingual in English and Spanish.

• Capable of multitasking, prioritizing, and managing time efficiently.

• Skilled at identifying customer friction points and devising suitable solutions.

• Excellent organizational and time management skills.

• Adaptable to change with a quick learning ability in a fast-paced environment.

• Strong motivation to succeed.

• Excellent communication skills, including a strong phone presence.

• Committed to providing outstanding customer service.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities