Configuration Team Implementation Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead an Implementation team tasked with providing automated calculations for new clients.

• Manage and cultivate the development of team members.

• Ensure timely, budget-conscious, and quality-driven delivery of new client implementations.

• Evaluate project and team documentation to uphold quality standards.

• Incorporate necessary process changes effectively.

• Champion and advocate for best practices within the team.

• Oversee and approve enhancements to processes.

• Review and finalize project plans, while identifying and addressing risks and issues.

• Assist Programme/Project Managers in guiding projects to successful completion.

• Ensure adequate project resourcing and escalate any resourcing challenges.

• Guide the team in process and delivery strategies.

• Pursue efficiencies and mentor the team on best practices.

• Collaborate with Programme/Project Managers to adhere to project deadlines and timelines.

• Ensure completion of people-management responsibilities, fostering staff development, mentorship, and training.

• Analyze requirements to confirm outputs are suitable for purpose.

• Identify errors through thorough checking and approval processes.

⛳️ Requirements

• In-depth technical knowledge of pensions, especially in defined benefit (DB) schemes, with the ability to clarify complex issues.

• Background in system/calculations configuration or operations.

• Strong management and/or leadership capabilities.

• Experience in engaging with clients and both internal and external stakeholders.

• Previous experience in implementing change or working within a project environment.

• Understanding of System Testing and/or User Acceptance Testing.

• Knowledge of calculation proformas, Benefit Basis, Benefit Specifications, scenario matrices, test plans, Calculation Specifications, system debugging, root cause analysis, and triage processes.

• Familiarity with pension administration systems, member records, setup, and operational processing.

• Ability to analyze requirements and ensure outputs meet expectations.

• Current knowledge of legislation and policy changes impacting pensions.

• Comprehensive understanding of DB, DC, CARE, and annuities, including their administration and system/process implications.

• Dedication to quality service and the identification of errors during checking and sign-off.

🏝️ Benefits

• Remote working – operate from your preferred location in the UK.

• Competitive salary.

• 23 days of annual leave, increasing to 27 (pro rata).

• Option to purchase additional holiday after the qualifying period.

• Paid volunteering day for a charity of your choice.

• Generous family leave policies, including 15 weeks of fully paid maternity, adoption, and shared parental leave.

• Cycle2Work scheme.

• Pension plan.

• Life assurance.

• Inclusive, barrier-free recruitment process and working environment.

• Equal opportunity employer.

• Disability Confident employer.