Compliance Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee compliance initiatives across Amazon Vendor Central and Seller Central.

• Address cases related to Amazon product safety, compliance issues, restricted products, and listing suppression.

• Facilitate ASIN reinstatements by collecting and submitting necessary documentation.

• Assist in new product launches by ensuring compliance standards are fulfilled prior to products going live.

• Track account health and proactively identify potential compliance risks.

• Review and maintain Children's Product Certificates (CPCs), General Certificates of Conformity (GCCs), Declarations of Conformity, test reports, FCC documentation, UL/ETL certificates, and other regulatory paperwork.

• Investigate relevant US regulations to establish compliance requirements for new products.

• Coordinate testing and certification with accredited third-party laboratories.

• Oversee Amazon TIC submissions and verification processes.

• Organize documentation for children's products, battery-operated products, electronics, and other regulated categories.

• Collaborate with Amazon-approved laboratories to address verification inquiries.

• Monitor submission statuses and ensure timely approvals.

• Engage directly with overseas manufacturers to secure compliance documentation.

• Liaise with testing laboratories and certification bodies including Intertek, SGS, TÜV, UL, and Bureau Veritas.

• Keep track of testing schedules, document requests, and certification timelines.

• Raise compliance concerns that may affect product launches or marketplace availability.

⛳️ Requirements

• A minimum of 2 years' experience supporting Amazon US (Vendor Central and/or Seller Central).

• Proven experience managing Amazon compliance cases, product safety investigations, listing suppressions, or ASIN reinstatements.

• Familiarity with US consumer product compliance standards.

• Strong grasp of Amazon Seller and Vendor Central workflows.

• Exceptional written English communication skills.

• Excellent organizational abilities with a keen attention to detail.

• Advanced skills in Microsoft Excel or Google Sheets.

• Capability to handle multiple priorities in a dynamic remote work environment.

• Experience with Amazon Testing, Inspection & Certification (TIC) is advantageous.

• Familiarity with Children's Product Certificates (CPC) and General Certificates of Conformity (GCC) is beneficial.

• Knowledge of CPSC, CPSIA, and ASTM regulations is a plus.

• Understanding of FCC, UL, ETL, NRTL, and other US certification criteria is a plus.

• Experience in battery and electronics compliance is an advantage.

• Ability to evaluate new products and identify applicable US regulatory, testing, and certification requirements.

• Experience defining compliance standards during new product development is a plus.

• Direct experience working with third-party testing laboratories is beneficial.

• Proven communication skills with overseas manufacturers and suppliers is a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• Comprehensive health benefits package.

• Supportive and dynamic work environment.