Community Resource Coordinator III

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Provide administrative assistance to the Foster Care/DCYF team.

• Aid Care Managers and Care Navigators in emailing and updating monitoring care plans.

• Maintain the assigned monitoring care plans.

• Conduct member outreach to facilitate comprehensive assessments.

• Connect members with community resources that support their care management journey.

• Inform members about available community resources and health education as necessary.

• Assist members in accessing community and care resources.

• Organize community outreach resources and enhance awareness of care/services.

• Address member inquiries regarding community and care resources.

• Facilitate member correspondence and educational materials.

• Elevate community resource requests and inquiries to management.

• Document and maintain community resources in compliance with health plan requirements.

• Support nurses and social workers with outreach, community education, evidence-based guidance, and member support.

• Execute non-clinical general health assessments and refer members to suitable services.

• Carry out non-medical assessments and address concerns on behalf of members.

• Perform telephonic and/or in-person outreach to reach individuals and families who are hard to contact.

• Make visits to individual homes and/or community organizations as required.

• Undertake additional duties as assigned.

⛳️ Requirements

• High School diploma or GED is required.

• 2 - 4 years of relevant experience is preferred.

• Familiarity with Social Determinants of Health (SDOH) barriers is essential.

• Capability to conduct non-clinical general health assessments.

• Proficiency in conducting non-medical assessments, including home safety, community/environment resources, transportation, and employment.

• Ability to perform telephonic and/or in-person outreach.

• Adherence to all policies and standards is mandatory.

• Must comply with health plan requirements and standards of practice.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase plans available.

• Tuition reimbursement options.

• Paid time off along with holidays.

• Flexible work arrangements including remote, hybrid, field, or office work schedules.

• Additional forms of incentives may be included in total compensation.

• Equal opportunity employer dedicated to diversity.