Community Relations Representative II

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver coverage and enhance market penetration for Medicaid and Medicare offerings within the designated area.

• Introduce health insurance products to potential members while providing education and assistance.

• Foster relationships with community resource and advocacy organizations.

• Collaborate with internal teams, government bodies, and regulatory/accreditation organizations.

• Facilitate communication between the health plan and community organizations.

• Aid members in accessing healthcare, transportation, and additional services.

• Monitor marketing guidelines, competitive products, and promotional practices.

• Prepare reports on territory, product, and competitive conditions.

• Establish strategic partnerships with community organizations, DSS offices, health departments, the Enrollment Broker, schools, and other stakeholders.

• Assist with member education, outreach, enrollment, retention, Medicaid recertification, and HR1-related renewal initiatives.

• Organize and engage in community education and outreach activities, health fairs, events, campaigns, presentations, and collaborative events.

• Work together with Marketing, Medicare, Ambetter, providers, agencies, schools, and community organizations.

• Support community engagement strategies and sponsorship programs.

• Oversee budgets, event documentation, reporting, compliance, branding, and outreach standards.

• Lift boxes containing marketing materials and travel as needed.

• Perform other assigned tasks and adhere to company policies and standards.

⛳️ Requirements

• Bachelor’s degree in marketing, sales, a related field, or equivalent experience.

• 4+ years of experience in marketing, sales, community relations, or outreach.

• Experience in a managed care or Medicaid setting is preferred.

• Candidates must live in North Carolina, specifically within Mecklenburg County or neighboring areas.

• Capability to lift boxes with marketing materials for events.

• Willingness to travel.

• Bilingual skills are advantageous.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement.

• Paid time off along with holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Potential for incentive compensation.