Community Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the community from start to finish. Act as the primary contact for the Texas Sports Academy family community, managing communications, member engagement, response times, and the overall member experience.

• Organize and host online events. Create, schedule, and facilitate virtual gatherings such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups, with plans to expand into in-person events as the community develops.

• Coordinate speakers and guests. Identify, reach out to, and confirm pertinent speakers (coaches, athletes, educators, parents, and partners) while handling all logistical aspects of events from invitations to follow-ups.

• Interact with members on a daily basis. Address inquiries, monitor community channels, and maintain a steady presence across group chats, social media platforms, email, and the parent portal.

• Respond to family inquiries. Provide prompt and accurate information regarding Texas Sports Academy’s programs, policies, schedules, and resources, directing specialized questions to the appropriate team members.

• Manage the community calendar. Create and oversee a dynamic calendar of events and engagement points to keep families connected throughout the year.

⛳️ Requirements

• Experience in community management. Proven track record of building or managing an engaged community within a school, athletic program, membership organization, brand, or similar entity.

• Proficient in event planning and execution. Demonstrated ability to conceive, promote, and execute events from inception to completion, including outreach and coordination with speakers.

• Excellent communication skills. Strong, professional, and empathetic written and verbal communication abilities, effectively engaging parents and student-athletes.

• Initiative and organizational skills. Capable of managing multiple priorities, meeting deadlines, and working with minimal supervision in a remote setting.

• Background in athletics. Personal experience as an athlete, coach, or in a sports-related capacity, with a true understanding of the youth athletics landscape and the families involved.

• Residency in Texas. Candidates must reside in Texas, with a preference for those in the Austin area to support future in-person programming.

• AI-first mindset. Comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a fundamental part of daily tasks, including drafting communications, event planning, analyzing engagement data, and automating repetitive functions.

• Bonus Points

• Prior experience in a school or academy. Previous positions such as parent liaison, director of family engagement, community lead, or similar roles within an educational setting.

• Skills in content and communications. Experience in writing parent communications, producing short-form video content, or managing social media accounts aimed at family audiences.

• Bilingual (English/Spanish). Fluency in both languages is a significant advantage, as a considerable portion of our families are Spanish-speaking.

• Proficiency with tools. Familiarity with platforms such as Mailchimp or Beehiiv, Notion, Slack, Zoom, and parent communication portals.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Flexible work environment.

• Engagement with a vibrant community focused on youth athletics.