Community & Events Coordinator

This is a fully remote position, open to applicants in Europe.

📋 Description

• Develop and oversee social content that authentically engages the developer and DBA community.

• Collaborate with our engineering specialists to elevate community voices and content.

• Establish and nurture relationships with partner organizations and their communities for collaborative events and initiatives.

• Produce video and short-form content that brings the social engagement strategy to life, utilizing AI-assisted tools for enhanced efficiency without sacrificing quality.

• Manage daily engagement on the Percona Forum and Community Slack by welcoming new members, addressing or directing inquiries, and fostering active and healthy discussions.

• Assess community health and sentiment across various channels, identifying issues and celebrating successes.

• Cultivate relationships with active contributors, MVPs, and long-standing community members.

• Travel to conferences, meetups, and partner events to represent Percona and oversee booth or table activities.

• Provide regional support for community and partner events, including swag, schedules, and on-site troubleshooting.

• Serve as the on-site point of contact, capable of making real-time decisions when challenges arise.

• Assist in managing and continuously enhancing internal community programs (e.g., ambassador/advocate programs, contributor recognition, onboarding for new community members).

• Coordinate internally with Marketing, Product, and Engineering to ensure programs align with company objectives.

• Monitor program metrics and report on community growth and engagement.

• Conduct light-to-moderate coding and maintenance on Percona's community website (content updates, bug fixes, small feature work).

⛳️ Requirements

• Proven experience in running or actively contributing to an online community (forum, Slack, Discord, or similar), preferably in an open-source, developer, or technical context.

• Proficient in basic-to-intermediate coding (e.g., HTML/CSS/JS or similar) for website maintenance; you don’t need to be a senior engineer, but you should be able to make changes independently.

• Experience in planning or supporting in-person events, with the willingness and ability to travel frequently.

• Social media proficient, with an understanding of what resonates with developer and technical audiences.

• Exceptional written and verbal communication skills; comfortable representing the team publicly both online and in person.

• Self-motivated and organized, capable of juggling community moderation, program responsibilities, event logistics, and minor development tasks within the same week.

• Genuine passion for open source and developer communities.

• Experience in video editing or creation.

• What Will Make You Stand Out

• Familiarity with database technologies (MySQL, PostgreSQL, MongoDB) or open-source infrastructure communities.

• Experience with community platforms such as Discourse, Slack admin tools, or similar.

• Previous involvement with ambassador, advocate, or contributor recognition programs.

🏝️ Benefits

• Flexible work hours.

• Various paid time off programs.

• Provision of all necessary equipment for your remote office.

• Funding for career development (external training, certifications, conferences).

• Ongoing connectivity allowances.

• Opportunity to participate in our equity incentive plan.

• Benefits that promote a healthy work/life balance, including The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility.

• Support for social responsibility through our PAVE volunteering program and Women Transforming Technology.