Community Engagement Advisor – Bilingual Spanish

This is a fully remote position, open to applicants in Florida.

📋 Description

• Propel sales and subscriber growth by engaging directly and personally within designated communities.

• Execute door-to-door outreach, organize community events, and implement property engagement initiatives.

• Recognize customer needs and suggest suitable Blue Stream Fiber solutions (video, internet, voice).

• Enhance revenue and customer satisfaction through upselling and cross-selling services.

• Inform residents about product offerings, pricing structures, and service improvements.

• Collaborate with the Account Manager to cultivate robust, long-lasting relationships with property managers as a reliable sales consultant.

• Act as the primary sales representative for assigned properties, ensuring leasing offices are well-stocked with marketing materials that promote adoption, visibility, and revenue enhancement.

• Assist during town hall meetings to inform residents about new service availability.

• Support the onboarding and installation processes.

• Function as the on-site sales expert throughout property launches and transitions.

• Create and manage customer orders utilizing the ICOMS billing system.

• Leverage internal systems for data entry, customer registration, and account updates.

• Coordinate with the Account Manager or Field Sales (Manager or Supervisor) to submit and manage marketing collateral requests (flyers, welcome letters, etc.).

• Provide insights to enhance sales processes and improve customer experience.

• Stay updated on competitive offerings, market trends, and industry advancements.

• Contribute to community-level sales strategies and penetration objectives.

• Partner with leadership to drive performance and meet revenue benchmarks.

• Work alongside the Field Sales Manager to achieve and surpass sales goals.

⛳️ Requirements

• Residency in the Broward County, Florida area is required.

• A minimum of 2+ years of sales experience is necessary (telecom experience is preferred).

• Demonstrated success in consultative, field-based sales settings.

• Strong problem-solving and decision-making skills.

• Ability to manage conflicts and foster relationships in diverse environments.

• Excellent organizational and time management abilities.

• High degree of accountability and ownership of performance.

• Proficient in Microsoft Office (Excel, PowerPoint, etc.).

• Strong written and verbal communication skills.

• Bilingual in English and Spanish is a plus.

🏝️ Benefits

• Medical, Dental and Vision coverage.

• Paid Time Off (PTO) and Holidays.

• 401K with Matching contributions.

• Life Insurance.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• Short Term and Long Term Disability coverage.

• Legal Plan Support and Employee Assistance Program (EAP).