Communications Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create communication strategies that facilitate EHR Go-Live, recovery, and PGL Operations across both current and future sites.

• Develop materials for stakeholder engagement, including messaging and informational products that clarify workflow changes and system updates for end users.

• Assist in conducting change-readiness assessments and convert the results into focused communication strategies.

• Manage information dissemination, internal communications, and tailored content for clinical and operational personnel.

• Aid in communication efforts for super user and peer support networks to enhance collaboration and shared learning across sites.

• Oversee the alignment of communication content and timing with training initiatives and change management efforts.

• Articulate how feedback is gathered, addressed, and utilized to drive system enhancements.

• Keep communication records, distribution lists, and content repositories up to date.

• Evaluate the reach and impact of communications and adjust strategies based on findings.

⛳️ Requirements

• A Bachelor's degree (BA/BS) is mandatory.

• At least eight (8) years of pertinent experience is required.

• Proven experience in developing and implementing communication strategies for extensive organizational change initiatives.

• Demonstrated ability to create stakeholder engagement materials and audience-specific messaging.

• Experience in supporting communications within a healthcare, health IT, or federal environment is advantageous.

• Exceptional written and verbal communication, presentation, and facilitation skills at the executive level are essential.

• Must be authorized to work in the U.S. indefinitely without sponsorship.

• Capability to obtain and maintain a VA Low/NACI background investigation is necessary.

• Previous experience in communications related to electronic health record deployment or modernization is preferred.

• Familiarity with large-scale communications in a healthcare context is favored.

• Experience in outreach and communication campaigns targeting Veterans is preferred.

• Previous support for VHA initiatives is desirable.

🏝️ Benefits

• Health, dental, and vision insurance.

• Flexible spending accounts.

• Disability and life insurance coverage.

• Retirement savings plan.

• Paid time off.

• Additional programs designed to support employees and their families.

• Reasonable accommodations available during the application or interview process.