Communications Account Manager

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Oversee the marketing strategy, promotional efforts, and communications development for a major national Plan Sponsor.

• Create annual promotional strategies that reflect the needs, desires, and overall communications strategy of the client’s population.

• Identify and integrate various communication channels into promotional initiatives.

• Collaborate with resource group contacts, Wellness Champions, client vendors, medical leads, and specific client teams.

• Develop communications addressing mental well-being and clinical subjects, including depression, anxiety, stress, substance use, suicide, and mental health awareness.

• Generate vendor ecards, flyers, monthly promotional materials, service descriptions, website content, toolkits, newsletters, service tiles, resource guides, brochures, and other promotional items.

• Create customized monthly communications for operations teams, managers, HR, resource groups, and employees.

• Develop standardized monthly communications and materials for benefit fairs.

• Review and suggest annual updates for content, calendars, toolkits, messaging cards, promotional materials, giveaways, and service sheets.

• Present content and materials to the client during working sessions and ongoing internal and external meetings.

• Create custom content for urgent and crisis-related situations with a same-day or 1–2-day turnaround time.

• Coordinate translations and develop tailored local resources in collaboration with operations teams.

• Attend onsite meetings and events for clients as needed.

• Conduct meetings focused on communications, health fairs, monthly utilization reporting, website usage tracking, QR-code tracking, and UTM tracking.

• Work with the engagement team to brainstorm new content materials.

• Meet tight deadlines for urgent requests outside of standard turnaround times.

⛳️ Requirements

• 3–5 years of experience in marketing.

• 3–5 years of experience in strategic planning and execution.

• Proficient writing skills.

• Experience in organizational management.

• Strong attention to detail.

• Proven experience in promotions and planning.

• Preferred qualifications include a marketing-focused certification, degree, or equivalent experience.

• A Bachelor's or Master's degree or equivalent work experience is required.

• Ability to work in Pacific, Mountain, or Central time zones is preferred by the hiring team.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary range.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support colleagues' physical, emotional, and financial well-being.