Commercial Systems Analyst

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Develop and sustain standardized commercial reports and operational BI dashboards.

• Deliver performance insights for field sales teams, executive leadership, and marketing departments.

• Analyze and monitor funnel sales metrics, such as conversion rates, stage progression, deal velocity, and slippage.

• Identify deal bottlenecks, escalate potential risks, and reinforce sales processes and system hygiene with sales team members.

• Assess target account profiles, regional market data, and site-of-care segments to pinpoint high-potential accounts and prioritize sales targets.

• Aid in the creation of materials for customer presentations.

• Track post-sale system adoption and procedure volumes to reveal customer utilization trends and explore expansion opportunities.

• Investigate urgent sales and marketing inquiries and convert commercial data into actionable insights.

• Enhance end-to-end sales processes, including quoting, contracting, and order flow management.

• Implement and support standardized workflows within the commercial technology framework.

• Collaborate with internal teams to update tools and enhance global commercial efficiency.

• Compile historical sales trends and market data for quota distribution, territory planning, and tracking sales performance against budget and forecast.

• Assist in auditing, calculating, and preparing commission statements for leadership review and payroll processing.

• Establish validation rules, monitor pipeline data cleanliness, and provide field sales education on Trackwise and SFDC.

• Administer the front-end operations of the commercial technology stack, including reports, dashboards, fields, and user onboarding/offboarding.

• Translate commercial business needs into functional requirements and collaborate with IT or technical consultants on backend architecture.

• Offer daily troubleshooting and bug-fix management for CRM and CPQ platforms.

⛳️ Requirements

• 2-4 years of experience in commercial/sales operations, sales analytics, or business intelligence.

• Hands-on experience in developing and maintaining interactive reports and dashboards in BI platforms (Tableau, Pigment, Databricks, etc.).

• Advanced proficiency in Microsoft Excel.

• Practical experience with SFDC as an administrator or advanced power user.

• Familiarity with CPQ solutions (Conga, Salesforce CPQ) is highly preferred.

• Understanding of interactions among CRM, ERP, and BI tools.

• Experience in performing routine data audits, deduplication, and data hygiene maintenance.

• Ability to articulate clear functional requirements and user stories.

• Experience collaborating with IT or external technical consultants.

• Experience in executing user acceptance testing (UAT).

• Experience working in a regulated environment; Medical Device or MedTech experience is preferred.

• Knowledge of contracting/pricing workflows; familiarity with capital equipment sales is preferred.

• Ability to translate complex technical concepts for non-technical stakeholders and executive leadership.

• Proven ability to map complex commercial processes and implement scalable, standardized business solutions.

• High degree of autonomy and persistence.

• Strong collaboration skills with marketing and finance teams.

• Ability to prioritize multiple high-stakes projects in a fast-paced environment.

• Bachelor’s degree is required.

• Salesforce certifications are a plus.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401K