Commercial Solutions Analyst

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee commercial initiatives, sales leadership meetings, internal communications, workflows, and daily operational assistance.

• Monitor opportunities, handle pipeline activities, and ensure adherence to the sales process.

• Create and manage an internal commercial ticketing/request system.

• Design and sustain a centralized SharePoint-based commercial knowledge hub and organized repositories.

• Develop resources for self-service enablement, and facilitate onboarding and ongoing learning.

• Create tailored solution decks, presentation packages, modular customer presentation libraries, proposals, RFIs, and customer-facing documents.

• Maintain databases for approved RFIs, proposals, and tender responses while coordinating commercial replies.

• Generate and distribute sales reports and dashboards on daily, weekly, monthly, and quarterly bases.

• Manage CRM data quality, user support, workflows, and the automation of commercial processes.

• Assist in lead generation, lead qualification, prioritization, distribution, campaigns, and pipeline conversion.

• Organize customer-facing events, including BioConnect, Lunch & Learns, conferences, logistics, materials, communications, and attendee management.

• Coordinate cross-functional commercial and internal support functions.

• Identify and implement enhancements related to sales enablement, systems, workflows, technology, and AI-driven solutions.

⛳️ Requirements

• Preferred: Bachelor's degree in Business, Commercial Operations, Marketing, Life Sciences, or a related field.

• Background in commercial operations, sales enablement, sales support, or business operations roles.

• Proficient experience with CRM platforms, reporting tools, SharePoint, and Microsoft Office applications.

• Experience in supporting RFIs, proposals, tenders, or commercial documentation processes is preferred.

• Capability to handle multiple priorities and stakeholders in a dynamic environment.

• Experience with process improvement, automation, or AI-enabled business tools is highly desirable.

• Familiarity with exhibition and trade show coordination.

• Strong organizational and project coordination abilities.

• Commercial awareness and a customer-centric approach.

• Exceptional written and verbal communication skills.

• Analytical and data-driven mindset.

• Proficiency in process improvement and problem-solving.

• High attention to detail and accuracy.

• Ability to collaborate and work cross-functionally.

• Strong aptitude for systems and technology.

• Proactive, adaptable, and solution-focused attitude.

• Capacity to manage confidential and commercially sensitive information.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working arrangements and supportive work culture.