Commercial Refrigeration Technician

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with restaurant and hospitality managers to deliver comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialized food service equipment.

• Exhibit mechanical aptitude, troubleshooting capabilities, and proficiency in interpreting diagrams and schematics.

• Effectively troubleshoot, diagnose, and repair Commercial Kitchen Equipment, encompassing cooking, refrigeration, ware-washing, and other specialized food service appliances.

• Communicate with manufacturers as necessary to assist with diagnoses and parts identification.

• Consult the Technical Assistance Group for technical support while on-site.

• Timely and professionally install all parts ordered for the customer in accordance with company policy.

• Promote and recommend additional services provided by Smart Care to customers as required.

• Produce accurate and timely administrative documents, including work orders, time reports, receipts, and truck stock inventory.

• Adhere to safe work practices and accident prevention protocols.

• Maintain a clean and organized service vehicle, along with precise parts and tool inventory.

• Sustain productivity levels in alignment with company standards.

⛳️ Requirements

• High School diploma or equivalent.

• At least 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Valid driver’s license with an acceptable motor vehicle record.

• Willingness and ability to participate in the emergency on-call rotation, which includes nights and weekends.

• Availability for occasional overnight travel as assigned.

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA) are preferred.

• Self-motivated with a demonstrated capacity to prioritize tasks and work independently with minimal supervision is preferred.

🏝️ Benefits

• On-the-job training with access to on-demand technical support.

• Continuous formal hands-on and classroom training at our National Training Kitchen.

• Professional CFESA certifications with opportunities for advancement.

• Receive a company service vehicle, fuel card, tablet, and cell phone for business use.

• Market-leading benefits program, including 401k and paid time off.

• Growth opportunities, including advanced technician and management roles.