Commercial Lines Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• You will oversee a well-established portfolio of commercial lines accounts, becoming the trusted advisor for clients.

• As a problem solver, you will be the initial point of contact for your clients — proactive, responsive, and anticipating their needs before they arise.

• You will take full ownership of the entire process, managing renewals, quotes, endorsements, certificates, and coverage inquiries from start to finish.

• You will advocate for your clients with carriers, negotiating diligently with underwriters and possessing a deep understanding of coverage to identify gaps that others may overlook.

• You will maintain organized and accurate records in the agency management system, as exemplary service begins with reliable information.

• You will manage daily operations, including changes, cancellations, follow-ups, and all other dynamic elements to ensure nothing falls through the cracks.

⛳️ Requirements

• A minimum of 3 years of experience servicing commercial lines accounts — you are familiar with the renewal cycle's rhythm.

• A valid Property & Casualty license is essential and non-negotiable.

• Proficiency with an agency management system is required — experience with Applied Epic is advantageous.

• Strong skills in Microsoft Office are necessary.

• While CIC, CISR, or similar designations are welcomed, they are not mandatory. We prioritize your work ethic over the credentials you hold.

🏝️ Benefits

• Health insurance

• Retirement plans

• Flexible work arrangements

• Professional development