Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with restaurant and hospitality managers to deliver comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and specialty food service equipment.

• Diagnose, troubleshoot, and repair commercial kitchen equipment.

• Interpret diagrams and schematics to facilitate diagnosis and repairs.

• Liaise with manufacturers to assist in diagnosis and parts identification.

• Consult with the Technical Assistance Group for onsite technical support.

• Install customer-ordered parts promptly and professionally in accordance with company policies.

• Recommend and promote Smart Care services to customers when appropriate.

• Create precise administrative documents, including work orders, time reports, receipts, and truck stock inventories.

• Adhere to safe work practices and accident prevention protocols.

• Keep a tidy service vehicle and maintain accurate parts and tool inventories.

• Sustain productivity levels in line with company standards.

⛳️ Requirements

• High school diploma or equivalent.

• At least 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Valid driver’s license with a satisfactory motor vehicle record.

• Willingness and capability to engage in the emergency on-call rotation, including nights and weekends.

• Availability for occasional overnight travel as assigned.

• Immigration sponsorship is not available for this position.

• Capacity to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.

• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and the risk of electrical shock in damp, humid, or freezing environments.

• Proficiency in working on ladders, roofs, and other elevated areas.

• Preferred: relevant technical training, licenses, and/or certifications such as EPA or CFESA.

• Preferred: experience in commercial refrigeration and/or commercial cooking equipment repair.

• Preferred: self-motivated with the ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• $7500 Sign-On/Retention Bonus.

• On-the-job training with accessible on-demand technical support.

• Continuous formal hands-on and classroom training at the National Training Kitchen.

• Professional CFESA certifications with opportunities for advancement.

• Company service vehicle.

• Fuel card.

• Tablet and cell phone for business-related use.

• Market-leading benefits program including 401k and paid time off.

• Growth opportunities including advanced technician and management roles.