Commercial Insurance Team Lead – Medical Malpractice

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and advocate for brokers within the Medical Malpractice sector

• Mentor New Business Brokers and guide them in achieving ambitious sales objectives

• Collaborate directly with prospects and underwriters to finalize intricate deals

• Conduct organized shadow sessions, evaluate call recordings, and provide immediate sales feedback

• Facilitate one-on-one meetings, offer constructive criticism, manage performance issues, and nurture a resilient sales culture

• Drive monthly and quarterly Gross Written Premium targets for the team

• Organize daily team huddles, knowledge-sharing workshops, and regular file audits

• Ensure compliance, precise underwriting, and uphold high service standards

• Act as an escalation point for intricate Medical Malpractice and commercial liability risks, underwriter objections, and policy negotiations

• Coach brokers managing a dynamic pipeline of over 15 warm inbound leads daily

• Utilize relationships with more than 50 insurer partners to expedite coverage binding

• Hold responsibility for team GWP, binding conversion rates, and response service level agreements

⛳️ Requirements

• Over 5 years of experience in commercial insurance

• Direct experience with Medical Malpractice, Professional Liability, or Allied Health risks is highly preferred

• More than 3 years of direct supervisory or team leadership experience overseeing sales or service professionals

• A valid provincial broker’s license in good standing; RIBO license is preferred

• Proven track record of driving sales metrics, conversion rates, and team accountability in a results-oriented environment

• Agile, resilient, and determined approach to securing business and overcoming challenges

• Exceptional attention to detail and ability to manage competing priorities in a fast-paced environment

• Strong dedication to continuous learning, professional self-improvement, and staying updated with evolving insurance trends

🏝️ Benefits

• Remote-first arrangement for enhanced flexibility

• Home office allowance

• "Office in a box" including all essential tech equipment

• Half days off before public holidays

• Flexible health and dental plans for families, featuring mental health support

• Health and personal spending accounts

• Parental leave top-up

• Education assistance reimbursement for courses, conferences, books, and memberships

• Opportunities to learn from industry experts and advance your career

• Weekly Friday team huddles

• Virtual and in-person team-building activities