Commercial Facilities Maintenance Technician

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Accountable for the efficient, effective, and timely delivery of the Company’s services to a diverse customer base within a designated geographic area.

• Provided with a company van and tools, travels to various customer locations to maintain commercial properties.

• Executes preventive maintenance and corrective repairs on buildings, equipment, and grounds.

• Engages in direct interactions with customers to address their service needs.

• Applies a variety of trade skills, including carpentry, plumbing, electrical work, painting, roofing, HVAC, and others as necessary to resolve maintenance issues.

• Completes preventative maintenance and repairs in accordance with work order specifications.

• Performs duties independently while adhering to company procedures, regulatory standards, and safety protocols.

• Conducts minor plumbing maintenance on existing systems (e.g., unclogs toilets and drains, repairs leaks in drains and faucets, replaces toilets and faucet fixtures as required, etc.).

• Undertakes routine painting and carpentry tasks to keep our Client’s facilities in pristine condition (e.g., repairs holes in drywall, prepares areas, and matches paint for a uniform, like-new appearance).

• Carries out minor electrical maintenance as permitted without a license in compliance with state regulations (e.g., repairs or replaces fixtures, wall switches, and outlets; replaces light bulbs, ballasts, and sockets as necessary).

• Completes service and asset inspections as required.

• Fully leverages technology (tablet, smartphone) to:

• Access and fulfill work orders, including notes on services rendered.

• Create and submit Service Reports and Quality Inspection images and documentation.

• Submit timesheets, expense reports, and purchase card logs.

• Procure necessary materials and supplies to accomplish all tasks.

• Fosters a positive atmosphere with the client, ensuring high levels of customer satisfaction.

• Maintains prompt and consistent communication with customers and internal support teams.

• Completes required EFS safety and compliance training and participates in weekly safety meetings.

• Provides estimates for larger projects and services required by onsite customers.

• Performs additional duties as assigned or necessary.

⛳️ Requirements

• High School diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc.), or Specialty Floor Care is preferred.

• Two (2) to Five (5) years of mechanical experience, including electrical, plumbing, and carpentry skills required; or an equivalent combination of training, education, and experience.

• Any combination of education, training, and experience demonstrating the ability to perform the described duties and responsibilities, including related work experience in one or more building trades.

• Previous experience in the landscape, janitorial, or construction-related service industries is highly preferred.

• Must hold applicable certifications, licenses, and a valid driver’s license in good standing.

• Ability to read and understand instructions, including safety policies and procedure manuals.

• Capability to write routine reports and correspondence.

• Skill in effectively presenting information in both individual and small group settings.

• Complete assigned work orders promptly and communicate work order status through designated business processes.

• Proficient in using and operating handheld devices and business systems or document management database software, including but not limited to Microsoft Office, Lotus Notes, and MS Office (Word, Excel).

• Adhere to all relevant codes, regulations, governmental agency guidelines, and Company directives related to building operations and workplace safety.

• Execute day-to-day repairs, emergency responses, and preventive maintenance tasks as assigned.

• Maintain adequate knowledge of and comply with OSHA (Occupational Safety & Health Act) standards and Company safety policies at all times.

• Experience in the installation, maintenance, troubleshooting, and repair of building mechanical systems, including HVAC, plumbing, and electrical systems.

🏝️ Benefits

• Competitive salary and benefits package.