Commercial Counsel

📋 Description

• Negotiate, draft, and review commercial agreements, focusing primarily on customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security, and AI terms.

• Collect internal feedback from various reviewers involved in the customer contracting process – collaborate with sales and business teams to identify requests and determine the most effective approach with internal departments to meet those needs.

• Safeguard customer data and personal information by ensuring contract terms comply with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act.

• Enforce the organization's contract policies and procedures.

• Aid in the evaluation and improvement of company document templates.

• Collaborate with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting obstacles, and expedite the time-to-close.

• Identify and implement enhancements to contract workflows, templates, and playbooks to boost efficiency as deal volume increases.

• Support additional legal team projects as required, including the negotiation of vendor and partner agreements.

⛳️ Requirements

• 3-5 years of legal experience, including at least 1-2 years concentrated on commercial SaaS agreements (in-house or at a firm representing technology clients).

• Direct experience in negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms).

• Familiarity with data privacy frameworks (GDPR, CCPA/CPRA, or equivalent).

• Capability to identify issues and propose practical, business-oriented solutions that balance speed with risk management.

• Ability to manage competing priorities effectively.

• Comfortable working in a fast-paced, dynamic, and evolving environment.

• Strong attention to detail with exceptional organizational skills and a commitment to accuracy.

• Outstanding interpersonal and communication skills, demonstrating resilience, humor, and dedication while maintaining a strong backbone when required.

• J.D. or equivalent degree from an accredited law school.

• Active membership in the bar of at least one state in the United States.

• Proficient with customer and contract management tools (Ironclad, Salesforce, Docusign) as well as the MS Office suite, including advanced Word skills.

• Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus.

🏝️ Benefits

• Flexible time off.

• 401k to assist you in saving for the future.

• Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.

• A parental leave program that includes options for a paid night nurse and a gradual return to work.

• Infertility/assisted reproductive services benefit.

• Employee referral bonuses to incentivize the addition of excellent new team members.

• Snacks and beverages in the office, along with enjoyable events to celebrate.

• Diversity and inclusion programs that support employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military.