Commercial Aftersales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage significantly with our network of Dealers through regular travel (around 75%)

• Collaborate effectively with Dealers and customers based at dealerships, providing outstanding service and customized solutions

• Formulate and implement regional sales strategies for all parts segments

• Work closely with Dealers to enhance their service business

• Partner with aftersales marketing to promote eCommerce initiatives

• Equip Dealers with vital sales tools, training, and constructive feedback

• Monitor, assess, and report on sales data and market insights utilizing CRM and BI tools

⛳️ Requirements

• Bachelor’s degree or 5-7+ years of equivalent experience

• Over 7 years in industrial product sales, ideally with manufacturers or dealer networks

• Proficiency in Microsoft Office is essential

• Experience with Salesforce and proven proficiency

• Experience in operations within the automotive and/or lift truck dealer environment is advantageous

• Understanding of wholesale and retail parts/service operations and the lift truck market

• Capability to create and execute marketing plans aimed at dealer leadership

• Familiarity with CRM systems and BI tools for performance tracking

• Strong sales and marketing skills with a demonstrated ability to mentor and lead

• Excellent skills in time management and territory planning

• Ability to convey complex technical concepts in a straightforward, actionable manner

🏝️ Benefits

• Health insurance

• 401(k) with profit sharing

• Paid time off

• Tuition reimbursement

• Supportive work environment

• Opportunities for career growth and development

• Options for remote work