Commercial Account Executive – Rockies/Pacific NW

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Achieve or surpass established revenue and expansion goals across a portfolio of current customer accounts.

• Create and implement account strategies aimed at retention, adoption, and growth.

• Oversee the entire sales process from prospecting to negotiation and finalizing deals.

• Cultivate robust relationships with customer stakeholders and key decision-makers.

• Utilize partners to enhance market penetration and scalability within your target audience.

• Recognize opportunities for cross-selling and upselling additional products or services.

• Collaborate with customer success, technical, and support teams to guarantee positive outcomes for customers.

• Ensure precise forecasting and account activity documentation in Salesforce.

• Track customer usage and business goals to proactively uncover growth opportunities.

• Coordinate internal resources to aid customer projects and technical requirements.

• Represent the customer within the organization and ensure alignment with company capabilities.

• Sustain long-term account health and customer satisfaction.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a relevant field (or equivalent experience).

• Over 4 years of experience in account management, sales, customer success, or a comparable client-facing position.

• Demonstrated history of meeting or exceeding revenue, retention, or expansion goals.

• Experience managing a portfolio of customer accounts within a B2B context.

• Proficiency with CRM tools such as Salesforce or similar platforms.

• Proven ability to identify and secure upsell and cross-sell opportunities.

• Experience in developing and executing account growth strategies or plans.

• Strong skills in stakeholder management, particularly with senior decision-makers.

• Capability to build trust and sustain long-term relationships with customers.

• Willingness to travel 25% within your designated territory when necessary.

• Manual Dexterity: Repetitive motion of wrists, hands, and fingers for using a computer.

• Stationary Tasks: Sitting for prolonged periods while remaining in a stationary position.

🏝️ Benefits

• 401k

• Medical/dental coverage