Collections Specialist

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Evaluate delinquent accounts assigned by institutional lenders and financial clients.

• Negotiate one-time settlements or establish payment arrangements prior to pursuing legal action.

• Handle a high volume of legal notices, debt validation letters, and requests for dispute documentation.

• Work closely with internal attorneys to move non-compliant cases into litigation.

• Investigate debtor assets, employment status, and contact information utilizing advanced skip-tracing tools.

• Carefully document all communication trails to serve as evidence in potential court proceedings.

• Implement pre-suit collection tactics to secure voluntary payments before legal action is taken.

• Monitor the lifecycle of lawsuits to manage post-judgment remedies such as wage garnishments and bank levies.

⛳️ Requirements

• Thorough knowledge of the FDCPA (Fair Debt Collection Practices Act) and state-specific collection laws.

• Competency with legal collection software, court filing systems, and public records databases.

• Capacity to collaborate effectively in a friendly and team-oriented environment.

• Outstanding organizational abilities along with the capacity to multitask and adapt to ongoing changes.

• Strong verbal and written communication skills.

🏝️ Benefits

• 4 weeks of PTO from day one (which increases with tenure)

• Paid Parental and Grandparent Leave

• 7 Paid Company Holidays and your birthday off every year

• Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more

• Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program

• 401k (with company match)

• Extensive Training and Development Opportunities

• Flexible work schedules including in-office, hybrid, and remote working capabilities