Collection Support Specialist – SC

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute a range of administrative tasks within the Collections Department.

• Gain familiarity with various company processes, encompassing both first- and third-party collections, client and company requirements, along with Federal and State collection regulations.

• Collaborate closely with Collections Management and follow their guidance.

• Prepare pay-off letters for banks and title companies.

• Dispatch itemized statements to debtors.

• Support Third Party Account Managers with administrative responsibilities.

• Carry out additional duties as assigned.

• May contribute to special projects.

• Provide feedback on errors and inconsistencies.

• Will receive training on collections software and vendor systems.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• An associate degree or completion of post-high school courses is preferred.

• Prior administrative experience in an office environment is essential.

• Proficiency in Microsoft Applications, including Outlook and Excel, is required.

• Strong typing abilities are necessary.

• Previous customer service experience is beneficial.

• Must demonstrate strong organizational skills, attention to detail, and the capacity to thrive in a fast-paced setting.

• Ability to maintain confidentiality is required.

• Excellent interpersonal skills and proper grammar and phone etiquette are essential.

• Must be capable of working both independently and collaboratively within a team.

• Should be adaptable to change in a positive manner.

• Must be detail-oriented with the ability to follow through and complete assigned tasks.

🏝️ Benefits

• Exceptional verbal and written communication skills.

• Opportunities for professional development.