Cloud Systems Engineer

This is a fully remote position, open to applicants in Spain.

📋 Description

• Designing, integrating, deploying, and maintaining extensive cloud-based solutions, systems, and services.

• Ensuring optimal operation of cloud functions in alignment with industry best practices.

• Engaging with users and use cases to provide systems support, define system architecture, and make recommendations based on user requirements, followed by implementation, testing, user training, and deployment of open-source solutions.

• Diagnosing incidents, identifying root causes, resolving and documenting issues, and implementing preventive strategies.

• Monitoring existing systems and infrastructure, addressing performance issues within the cloud system, and updating and maintaining the cloud infrastructure.

• Delivering quality performance metrics within the scope of the assigned project, including project journals, status reports, and other standard documentation.

• Collaborating with other organizations in the cloud-edge ecosystem on international projects and within open-source communities.

• Willingness to travel occasionally and participate in international events and meetings.

• Working alongside development teams to escalate support issues, collaborating with the use cases and solutions team during discovery and demo sessions, and contributing to the open-source community with the community team.

• Writing and updating software documentation and project reports.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related discipline.

• Practical experience in cloud systems integration and support utilizing open-source technologies.

• Familiarity with Cloud Management platforms and their related technologies.

• Understanding the implications of managing virtualized infrastructures and orchestrating the underlying subsystems.

• Experience in developing and maintaining a Ruby codebase for system applications, with knowledge in computing systems integration and interaction with operating system facilities such as I/O, networking, and virtualization.

• Experience integrating computing systems, particularly concerning virtualization, storage, and networking.

• Knowledge of KVM/QEMU virtualization, including qcow2 and Virtual Machine management; experience with storage systems (usage and administration) like NAS and SAN for VM disk image storage; and understanding of the Linux networking stack, including VLAN protocols, packet filtering, basic routing protocols, Open vSwitch, and DPDK.

• Experience in writing Terraform modules and managing virtualized infrastructure deployments using Terraform.

• Familiarity with deploying and utilizing monitoring and alerting tools such as Prometheus, designing monitoring metrics and data structures, and analyzing usage reports derived from monitoring data.

• Proficiency in English at a professional or native-equivalent level, with excellent clarity and expression in both written and spoken communication.

• Strong customer service orientation, emphasizing responsiveness and user satisfaction.

• Clear communication and documentation skills with strong written and verbal English, promoting asynchronous collaboration and visibility of work.

• Self-management and accountability, with the ability to work independently, manage time effectively, and take ownership of tasks and deadlines.

• Technical autonomy and tool proficiency, demonstrating confidence in using Git, CI/CD, remote collaboration tools (Slack, Zoom, GitHub, etc.), and solving problems without direct supervision.

🏝️ Benefits

• Competitive compensation package and Flexible Remuneration Options: Meals, Transport, Nursery/Childcare…

• Company-provided workstation.

• Private Health Insurance.

• 6-hour workday on Fridays and every day during August.

• PTO: Holidays, Personal Time, Sick Time, Parental leave.

• Fully remote company with a bright HQ centrally located in Madrid, and offices in Boston (USA) and Brno (Czech Republic).

• Healthy Work-Life Balance: We encourage the right to Digital Disconnecting and promote harmony between employees' personal and professional lives.

• Flexible hiring options: Full-Time/Part-Time, Employee (Spain/USA) / Contractor (other locations).

• We are fostering an exceptional Engineering First Culture where your input is valued: Thrive in the dynamic environment of a young company that values openness, collaboration, risk-taking, and continuous growth.

• Exposure to a diverse technology ecosystem. We encourage learning and researching new technologies and methods as part of your daily responsibilities.