Cloud Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, maintain, and enhance AWS cloud infrastructure for customer-hosted environments.

• Automate the processes of building, testing, and deploying pipelines.

• Create and manage systems for log ingestion, monitoring, alerting, and observability.

• Lead incident response efforts and conduct post-mortem analyses with corrective measures.

• Design and evaluate strategies for backup and disaster recovery.

• Optimize cloud computing resources, storage solutions, lifecycle policies, performance, retention, and costs.

• Implement cybersecurity measures such as IAM, network segmentation, encryption, patch management, and vulnerability remediation.

• Collaborate with software engineering teams on aspects of application reliability, scalability, performance, and architectural decisions.

• Assist in onboarding hosted environments, as well as migrations and upgrades, working alongside enterprise support and project delivery teams.

• Ensure adherence to compliance standards like HIPAA, GDPR, and IEC 62304-related quality processes.

• Document the architecture of infrastructure, runbooks, and escalation procedures.

• Execute additional assigned tasks.

⛳️ Requirements

• Advanced knowledge of essential AWS services and architectural patterns, including compute, object storage, networking, managed databases, and ECS.

• Proficient in infrastructure as code and deployment automation utilizing Terraform, YAML, JSON/Jinja, CI/CD pipelines, and scripting languages like Bash, Python, or JavaScript/TypeScript.

• In-depth understanding of cloud security, IAM principles, least-privilege design, secret management, encryption, network segmentation, and vulnerability remediation.

• Experience in developing monitoring, logging, and observability systems.

• Familiarity with backup, disaster recovery, business continuity, replication, restore validation, and recovery objectives.

• Experience in managed database administration and cloud cost management.

• Understanding of compliance with HIPAA, GDPR, and IEC 62304.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

• Over 8 years of experience in site reliability engineering, cloud infrastructure, or DevOps, with recent practical experience in production AWS environments.

• Experience in managing production infrastructure within formal on-call and incident management frameworks.

• Access to reliable high-speed internet.

• Willingness to participate in an on-call rotation, including occasional after-hours and weekend responses.

• Flexibility to work evenings or weekends for scheduled changes.

• AWS certification, experience in regulated environments, healthcare support experience, virtualization, and familiarity with HL7 tooling are preferred.

🏝️ Benefits

• Reliable high-speed internet is required.

• Participation in an on-call rotation, which may include occasional after-hours and weekend responses.

• Flexibility to work evenings or weekends for planned infrastructure changes.

• Travel may be required up to 10% for company meetings.