Cloud Infrastructure – DevOps Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Design, create, and manage highly available AWS infrastructure across development, testing, production, and DMZ accounts.

• Plan and execute production changes with published change notifications that outline scope, impact, rollback procedures, and confirmation.

• Oversee and execute deployments to both production and non-production environments, ensuring release plans, rollback strategies, and Jira documentation are in place.

• Develop, maintain, and troubleshoot CI/CD pipelines while providing support to development teams during deployments.

• Monitor and optimize critical business workflows, troubleshoot failures, and conduct root-cause analyses.

• Create monitoring, alerting systems, consolidated metrics, and logs to ensure system and workflow health.

• Address infrastructure and security incidents, documenting root causes within Jira.

• Automate repetitive tasks through scripting, GitHub Actions, Infrastructure as Code, and AI tools.

• Implement least privilege principles for access requests, including expiring SSO roles and documenting exceptions for long-lived keys.

• Write and maintain runbooks, architecture and network diagrams, and Confluence standards.

• Keep Jira tickets updated with current status, blockers, or next steps at least every two weeks.

• Manage ad-hoc requests from Sales, Support, and Product teams.

• Mentor junior engineers and provide them with written runbooks for repeatable tasks.

• Report to the Head of IT Operations while collaborating with Engineering, Product, Sales, and Customer Support teams.

⛳️ Requirements

• A minimum of 6 years in cloud or infrastructure engineering, with at least 4 years of experience managing production AWS environments.

• Extensive AWS knowledge: VPC, Transit Gateway, Client VPN, IAM, SSO, Organizations, ELB/ALB/NLB, ACM, EC2 Auto Scaling, S3, AWS Config, and CloudTrail.

• Strong skills in Linux administration.

• Practical DevOps experience, including CI/CD pipelines, release management, and supporting development teams during deployments.

• Experience with job scheduling or workflow automation platforms such as Stonebranch/OpsWise, Control-M, Airflow, or similar tools.

• Hands-on experience with Terraform and CI/CD processes in GitHub Actions, including OIDC.

• Solid understanding of TLS/PKI, DNS (Route53 and external providers), and file transfers using FTP, FTPS, SFTP, SSH, and HTTP/HTTPS.

• Security-focused mindset, emphasizing least privilege, WAF, rate limiting, and incident response.

• Proficiency in scripting with Python or Bash.

• Excellent written and verbal communication skills for change notices, runbooks, and Jira documentation.

• Proven track record of fulfilling commitments in an environment with frequent interruptions.

🏝️ Benefits

• Paid time off, including vacation, personal days, sick leave, and holidays.

• Pre-tax commuter benefits (NJT, MTA, etc.).

• 401k retirement plan.

• Comprehensive medical and dental insurance coverage.

• A collaborative work environment where everyone's input is valued.

• Performance-based salary increases over time.