Cloud Engineer, Journeyman

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Perform installation, configuration, administration, monitoring, and troubleshooting of both physical and virtual servers, utilizing Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances.

• Manage virtualization platforms such as VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or similar technologies.

• Identify and resolve issues related to operating systems, servers, virtualization, appliances, storage, cloud connectivity, and overall performance.

• Integrate appliances with network, storage, identity, monitoring, backup, and security services.

• Provide support for cloud operations and hybrid integration, encompassing VPCs, DNS, load balancers, API connectivity, and certificate management.

• Implement and test operating system updates, patches, firmware, and approved configuration changes prior to production deployment.

• Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance upgrades.

• Maintain records of assets, configurations, warranties, and lifecycle management.

• Create or execute implementation plans, migration procedures, validation criteria, and rollback strategies.

• Engage in Outage Response Team activities, assisting with diagnosis, workarounds, recovery efforts, and service validation.

• Collect evidence for root cause analysis and escalate complex issues as necessary.

• Configure and test backup, restoration, replication, high-availability, and disaster recovery capabilities.

• Support automation and Infrastructure as Code initiatives using tools such as Terraform, Ansible, AWS CloudFormation, or comparable resources.

• Configure systems in compliance with DISA STIGs and approved baselines, assist in the remediation of IAVAs, CND Directives, and POA&M items, and gather RMF/ATO evidence.

• Maintain system diagrams, build documents, standard operating procedures (SOPs), and troubleshooting guides.

• Suggest enhancements to improve availability, automation, and security.

• Collaborate with the Cloud/System Engineering Lead, along with network, application, cybersecurity, service management teams, government stakeholders, and vendors.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related discipline.

• At least six (6) years of experience in cloud engineering, systems engineering, systems administration, virtualization, or enterprise infrastructure.

• Possession of a current professional certification pertinent to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering.

• An active Secret clearance or higher is mandatory.

• Experience in supporting enterprise systems or cloud infrastructure within a federal or DoD setting.

• Proficiency in administering Windows Server, Red Hat Enterprise Linux, and VMware technologies, including VMware Cloud Foundation.

• Familiarity with AWS, AWS GovCloud, Microsoft Azure Government, or other government-authorized cloud environments.

• Experience with infrastructure refreshes, migrations, outages, service restorations, and root cause analysis.

• Knowledge of Terraform, Ansible, CloudFormation, PowerShell, Python, or Bash scripting.

• Experience with the application of DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements.

• Candidates from the Chicago, IL area are preferred.

🏝️ Benefits

• This is a remote position.

• Availability for after-hours work may be necessary during outages, deployments, upgrades, maintenance windows, and component refresh activities.