Clinical Vendor Acquisition Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess clinical protocols and study documents to establish vendor scope, compatibility, qualifications, and study prerequisites.

• Identify suitable clinical vendors based on the protocol and sponsor-supplied study documentation.

• Perform market analysis on vendor capabilities, pricing structures, and associated risks.

• Build and sustain a preferred vendor network.

• Oversee RFPs, RFQs, and the vendor selection process.

• Prepare, evaluate, negotiate, and finalize vendor agreements in collaboration with legal and finance teams.

• Monitor contract renewals, expirations, amendments, and compliance obligations.

• Address vendor-related issues impacting clinical execution or study timelines.

• Establish performance metrics and evaluate vendor performance against SLAs and KPIs.

• Resolve service, performance, and billing discrepancies.

• Promote continuous improvement and cost-saving initiatives.

• Maintain vendor documentation and compliance records.

• Act as the clinical liaison for vendors.

• Standardize communication among vendors, SSU teams, and internal stakeholders.

• Develop vendor management processes, tools, templates, and training resources.

• Advise stakeholders on vendor requirements, protocol expectations, training, and procedures.

• Engage in governance calls and internal meetings to report on vendor performance and risk status.

• Manage internal databases in SharePoint and Salesforce.

• Review study information and utilize internal databases, trackers, and dashboards.

⛳️ Requirements

• Bachelor’s degree in life sciences, healthcare, nursing, or a related field is required; advanced degree is preferred.

• 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up.

• Previous vendor-facing experience in clinical trials is essential.

• Familiarity with vendor acquisition, management, and contracting processes.

• Proficient in CTMS, clinical portals, and project tracking applications.

• Strong grasp of clinical protocols, trial execution, and start-up procedures.

• Experience collaborating with site networks; direct site-based experience is highly valued.

• Proven experience interacting with investigators, clinical staff, and site teams.

• Skilled in reviewing, interpreting, and providing feedback on vendor agreements.

• Demonstrated ability to manage the complete lifecycle of vendor contracts.

• Data management expertise for tracking KPIs, vendor performance, and escalation logs.

• Capability to negotiate with vendor partners and ensure accountability for timelines and deliverables.

• Experience in creating and implementing new processes.

• Strong cross-functional communication skills in a dynamic, matrixed environment.

• Care Access is currently unable to sponsor work visas.

🏝️ Benefits

• Paid Time Off (PTO) and Company Paid Holidays.

• 100% Employer-paid medical, dental, and vision insurance options.

• Health Savings Account and Flexible Spending Accounts.

• Bi-weekly HSA employer contribution.

• Company-paid Short-Term Disability and Long-Term Disability.

• 401(k) Retirement Plan, with Company Match.