Clinical Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide clinical case coverage as assigned.

• Train surgical teams to promote positive patient outcomes and offer verbal support during the training phase.

• Stay updated on perioperative surgical technology practices along with hospital policies and procedures.

• Develop technical expertise to act as an educational resource.

• Maintain and prepare surgical equipment and kits, including conducting quality-control audits.

• Troubleshoot equipment following standard operating procedures.

• Offer intra-operative clinical product support.

• Verify incoming and outgoing inventory against shipping documents.

• Reconcile inventory usage and address missing items.

• Assist in procedural training for physicians and medical personnel.

• Support account management alongside the Territory Sales Manager, covering account setup, clinical engagement, case support, and clinical outcomes.

• Facilitate education for APPs, office personnel, hospital staff, and residents.

• Ensure adherence to company policies, quality standards, labeling promotion requirements, and regulations regarding interactions with healthcare professionals.

• Collaborate with Clinical Specialist teams for case presentations and knowledge sharing among peers.

• Perform additional duties as assigned.

• Report to the Regional Clinical Manager (RCM).

⛳️ Requirements

• Clinical experience in roles such as scrub tech, X-ray tech, RN or BSN, or laser tech.

• Clinical Specialist II: 1–3 years of relevant industry experience.

• Clinical Specialist II: Previous experience as a Clinical Specialist in a medical device company or with Mobile Litho Provider Companies.

• Clinical Specialist II: Capability to provide intraoperative procedural guidance.

• Clinical Specialist II: Willingness to travel beyond the assigned territory.

• Senior Clinical Specialist: 3+ years of full-time experience with a medical device company as a clinical specialist or in a similar role focusing on case coverage and patient outcomes.

• Senior Clinical Specialist: Experience in intraoperative coaching.

• Senior Clinical Specialist: Proficient in training staff and support personnel.

• Senior Clinical Specialist: Proven track record; preferred experience in urology.

• Knowledge of the medical device industry.

• Understanding of sales processes and training methodologies.

• Familiarity with surgical techniques and sterile procedures in the operating room.

• Experience with fluoroscopy is advantageous.

• Strong customer relationship skills and procedural skill development highly desired.

• Degree or certification in a medical-related field is highly desirable, such as LPN, RN, Surg Tech, or Rad Tech.

• Ability to travel by car up to 90% of the time.

• Must possess a valid US driver's license.

• Compliance with all relevant county, state, and federal vaccination regulations.

• Legal authorization to work in the United States is a requirement.

🏝️ Benefits

• Continuous learning and dynamic challenges to foster your growth and help you become the best version of yourself.

• Auto Allowance: $9,600.

• Cell Phone/Internet Allowance: $1,800.

• Stock options: ownership and a stake in a mission-driven company.

• Employee benefits package including 401(k).

• Healthcare insurance.

• Paid vacation.

• A diverse work environment with experienced and proven leaders.

• Opportunity to influence company culture.