Clinical Research Program Manager – MCRS Strategic Account Manager

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Act as the main point of contact for Operating Unit/regional leaders and MCRS stakeholders.

• Develop and maintain strategic relationships with stakeholders and foster internal collaboration.

• Discover opportunities for generating clinical evidence and expanding business.

• Facilitate strategic conversations and articulate service capabilities and offerings.

• Generate leads through networking initiatives and outreach activities.

• Oversee service offerings, monitor progress, and assess customer requirements.

• Manage the proposal and negotiation processes, including potential outsourcing arrangements.

• Create and implement strategic plans leveraging data analysis, benchmarking, and market intelligence.

• Supervise portfolio-level deliverables, including timelines, budgets, performance, quality, and financial health.

• Conduct performance reviews of service delivery and promote continuous improvement efforts.

• Collaborate with Quality and Compliance teams to manage portfolio-level risks and issues.

• Lead comprehensive issue resolution and ensure the escalation and resolution of quality, safety, timeline, and budget concerns.

• Provide leadership in clinical studies and regulatory affairs to support product approvals.

• Formulate and execute regulatory strategies for timely global product approvals.

• Ensure that regulatory submissions are precise and compliant.

• Represent Medtronic in clinical research discussions within the country/region and gather feedback from clients and authorities.

• Oversee local and global studies and manage clinical research projects across various Medtronic therapies and businesses.

⛳️ Requirements

• A Bachelor's degree.

• Over 5 years of relevant clinical experience (3+ years with an advanced degree).

• Familiarity with clinical research, clinical operations, strategic account management, business development, or portfolio management in healthcare, medical device, pharmaceutical, CRO, or similar life sciences organizations.

• Proven ability to build and influence relationships within complex global matrix organizations and lead strategic customer or business partner engagements.

• Comprehensive knowledge of clinical trials, evidence generation, regulatory requirements, quality systems, and compliance processes.

• Experience in managing business performance, including budgets, forecasting, proposals, contracts, vendor supervision, and portfolio-level planning.

• An advanced degree (MBA, Master's) or relevant certification (PMP), along with experience in developing business cases, growth strategies, or market assessments.

• For degrees obtained outside of the United States, a degree that meets the criteria of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

• Applicants for positions below the Principal level must have unrestricted U.S. work authorization at the time of hire and for the duration of employment.

🏝️ Benefits

• Competitive salary and flexible Benefits Package.

• Short-term incentive through the Medtronic Incentive Plan (MIP).

• Health, Dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps (global well-being program).

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan.