Clinical Pharmacist, Pharmacy Outreach

📋 Description

• Enhance patient outcomes through telephonic interventions.

• Concentrate on the tactical implementation of medication management services, addressing issues like polypharmacy, adherence, and pharmacotherapy optimization.

• Provide counseling to patients through telephonic outreach regarding medication adherence, resolve medication-related issues such as adherence obstacles, polypharmacy, or high-risk medication usage, and offer suitable evidence-based recommendations to both patients and Practice Care Teams.

• Conduct targeted clinical chart reviews as necessary to guide patient interventions.

• Secure and document patient commitment to medication adherence while addressing barriers in real-time.

• Refer complex clinical cases to prescribers or interdisciplinary teams as needed.

• Achieve and maintain performance targets (e.g., STARs, HEDIS).

• Collaborate with Physicians, clinical, and administrative personnel to enhance the Medication Management workflow and patient experience.

• Actively identify medication management gaps through patient interactions and convert patient insights into focused recommendations aimed at improving practice operations and clinical workflows.

• Engage in the design, implementation, and evaluation of pilot programs or process modifications (“test and learn”) within the outreach framework.

• Act as a clinical subject matter expert, utilizing clinical pharmacy knowledge to support organizational goals and adapt to the changing landscape of healthcare needs.

• Create and maintain standardized resources, educational materials, and clinical protocols to foster enhanced medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients.

⛳️ Requirements

• Doctor of Pharmacy (PharmD) degree.

• Active, unrestricted pharmacist license in the state of practice; valid multi-state licensure in at least two of the following states: AL, CA, DE, KY, LA, MS, NC, OH, PA, UT, VA.

• Willingness to obtain and maintain additional licenses within six months of hire.

• Minimum of three years of experience in value-based care, ambulatory care, or community pharmacy settings.

• Extensive knowledge of pharmacotherapy and pharmacy practice.

• Excellent verbal and written communication skills; ability to convey complex clinical data in a clear and understandable manner for patients and care teams.

• Proficient in telephony platforms and various Electronic Health Record (EHR) systems.

• Capability to thrive in a fast-paced environment and adapt swiftly to changes.

• Availability to work between 8 AM - 7 PM EST as required by business needs.

🏝️ Benefits

• Flexible work schedules and the option to work remotely are available for many positions.

• Health, dental, and vision insurance covered up to 80% for employees, their dependents, and domestic partners.

• Comprehensive time-off plan (21 days of PTO in your first year).

• Two paid volunteer days and 11 paid holidays.

• 12 weeks of paid parental leave for all new parents.

• Six weeks of paid sabbatical after six years of service.

• Educational Assistant Program and Clinical Employee Reimbursement Program.

• 401(k) with up to 4% matching.

• Stock options.

• And much more!