Clinical Partnerships Manager – Healthcare Workforce Education

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee a portfolio of relationships with hospitals, imaging centers, and healthcare organizations, ranging from site-level managers to divisional and senior leaders.

• Maintain a regular outreach schedule that includes calls, meetings, and customized emails tailored to each partner's priority and activity level.

• Conduct partner check-ins that lead to actionable decisions, ensuring that every commitment has a defined next step.

• Assist partners with student placements, upcoming cohorts, program inquiries, and relationship challenges — including handling sensitive situations requiring internal coordination.

• Reengage affiliated or previously involved sites that are not currently hosting students or participating in the program.

• Establish new clinical-site relationships through outbound calls, referrals, and diligent multi-contact follow-up while identifying opportunities to broaden existing partnerships into new locations, cohorts, or sponsored employees.

• Maintain accurate records of contacts, notes, activities, and relationship statuses in the internal platform, providing leadership with a clear weekly overview of partner health, pipeline progression, and associated risks.

⛳️ Requirements

• Exceptional spoken and written English skills with a confident and professional phone demeanor.

• A minimum of 3 years in B2B inside sales, account management, customer success, partnership development, or a related client-facing position.

• Proven experience managing relationships from initial conversation through implementation and ongoing support.

• Proficiency in outbound calling, persistent follow-up, objection handling, and confidently asking for the next step.

• Strong organizational and prioritization skills, along with CRM discipline across a substantial portfolio.

• Good judgment in delicate customer scenarios, including the ability to recognize when to escalate issues — and the initiative to work autonomously while communicating progress proactively.

🏝️ Benefits

• Fully remote position.

• Compensation commensurate with experience, location, and hiring arrangement.

• Genuine ownership of a portfolio that directly influences the company's training capacity.

• Opportunities for growth within a dynamic healthcare education organization.

• Direct and visible impact: your relationship-building efforts will contribute to placement capacity and program expansion.