Clinical Communications Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Relay both urgent and non-urgent medical results among radiologists, referring physicians, and healthcare providers across various hospital systems.

• Communicate urgent and non-urgent medical results between radiologists, referring physicians, and healthcare providers throughout multiple hospital systems.

• Act as a vital point of contact, addressing communication challenges and assisting patients, physicians, technologists, and radiologists.

• Facilitate prompt call transfers and direct communication between referring physicians and radiologists as necessary.

• Ensure that critical findings, STAT reads, and significant positive results are communicated to the appropriate healthcare professionals while adhering to HIPAA regulations and addressing general reporting-related inquiries within approved guidelines.

⛳️ Requirements

• An Associate’s degree or equivalent healthcare experience is preferred; a Bachelor’s degree is highly desirable.

• A minimum of 2 years of experience in radiology technology, with a solid understanding of medical terminology and healthcare operations preferred.

• Experience with Electronic Medical Record (EMR) and Picture Archiving and Communication System (PACS) platforms.

• Outstanding verbal and written communication abilities, coupled with a strong customer service focus.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) and the capability to multitask, work independently, and prioritize tasks with a high sense of urgency.

🏝️ Benefits

• Competitive benefits package – Eligibility begins the month following hire, with tiered options available.

• Regular compensation reviews.

• Opportunities for career advancement.

• Flexible remote work schedules.

• Generous PTO plans and paid holidays.