Clinical Applications Specialist, mCT

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Provide support in Customer Service, Sales, and Marketing initiatives.

• Establish and nurture robust business relationships with sales, marketing, operations, and key account stakeholders to achieve consistent clinical performance goals.

• Facilitate Sales and Dealer training programs to ensure comprehensive product knowledge and clinical differentiation.

• Work closely with Customer Service and Sales teams to fulfill client training needs and support sales efforts, including new installations, remote training, and follow-up training for customers.

• Effectively demonstrate the clinical and operational benefits of the system to end-users, influencing purchasing choices and driving adoption through a consultative sales approach.

• Provide management with timely updates regarding issues or concerns that may affect product sales and support within the channel.

• Partner with product management and service teams to relay field feedback and enhance product performance.

• Deliver clinical presentations and offer support at scientific meetings and trade shows.

• Capture training photos and videos when feasible, adhering to hospital guidelines.

• Collaborate with strategic partners to ensure successful integration and support efforts.

• Assist with basic on-site troubleshooting to swiftly resolve service-related challenges.

• Provide clinical support through a 24/7 helpline as necessary.

• Educate customers to establish safe and efficient protocols.

• Evaluate and grant CEU credits with appropriate verification testing.

• Ensure that customer training materials are current and provide feedback for new training resources as required.

• Perform additional duties as assigned.

• Complete all site surveys and training documentation promptly and maintain the Shared Clinical Training Calendar.

• Responsible for arranging travel and submitting expense reports in a timely manner.

• Collect DICOM and Corrected Data from sites in compliance with hospital guidelines.

• Represent the company in a professional manner while maintaining a positive attitude.

• Acquire in-depth knowledge of the company’s product offerings and those of competitors to effectively position and advertise our solutions.

• Manage time efficiently and make informed business decisions.

• Adhere to all company policies regarding travel, expenses, and equipment handling.

⛳️ Requirements

• A minimum of 3 years of relevant clinical experience in Computed Tomography is required.

• A BSRT or BS degree is preferred, along with current ARRT licensure or CT certification.

• Previous experience as a clinical applications specialist is advantageous.

• Must comply with hospital credentialing requirements.

• Must be self-driven, results-oriented, and a team player.

• Strong verbal and written communication skills are essential.

• Ability to excel in a fast-paced and demanding environment.

• Proficient with technology, capable of presenting using a laptop, and demonstrating expertise in Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome.

🏝️ Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution).

• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution).

• Vision (Blue Cross Blue Shield): 100% company paid.

• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid.

• 401k Retirement (Fidelity): 100% company match up to 5%.

• Tax Deferred Health Care Savings Programs.

• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft.

• Generous paid time off, tuition reimbursement, and more!