Clinical Application Training Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Aids in the organization’s commitment to patient and family-centered care by facilitating effective education of the electronic health record (EHR).

• Possesses in-depth knowledge of Hospital and Clinic workflows along with adult education principles.

• Requires strong verbal and written communication skills, with the ability to engage with operational and informational technology stakeholders across various disciplines.

• Accountable for the architecture of Epic curriculum for Patient Access Staff, overseeing all aspects of training planning, design, development, and implementation for specified applications.

• Assists leadership in strategizing training for specified applications.

• Collaborates with IT, Clinical Informatics, and Operational resources to ensure the effective utilization of the EHR.

• Engages in the creation of training policies and requirements for specified applications.

• Responsible for all facets of training planning, design, development, and implementation for specified applications.

• Tasked with developing a detailed, workflow-based curriculum for specified applications.

• Oversees the construction, testing, and maintenance of the training environment for specified applications.

• Manages the training curriculum, training environment, and provides ongoing educational support.

• Offers insights on the suitable level of training (duration, delivery method) for each user in specified applications.

• Develops appropriate proficiency metrics for training.

• Conducts training sessions for specified applications.

• Provides instructor-led training for credentialed trainers, super users, and end-user audiences.

⛳️ Requirements

• Bachelor's Degree in Education Technology, Computer Science, Healthcare, or a related field, along with three (3) years of relevant experience.

• OR an Associate's Degree with Clinical Licensure in Education Technology, Computer Science, Healthcare, or a related field, accompanied by five (5) years of experience.

• Preferred Qualifications: BSN with Clinical Licensure or a Master’s Degree in Education Technology, health-related fields, or similar.

• Experience as an educator in an academic medical center and/or academic environment, demonstrating leadership in evaluating educational outcomes and leveraging technological resources to enhance learning efficiency; experience in a clinical practice is also advantageous, particularly understanding clinical workflows, clinical access, or revenue cycle.

• Familiarity with Training Tracker, SAP, and Adobe Creative Cloud products.

🏝️ Benefits

• Health: Medical, Dental, and Vision plans available for eligible staff and their families.

• Holiday, Vacation, and Sick Leave.

• Educational discounts for staff and dependents (undergraduate only).

• Retirement: Up to 10% matched contribution from UAMS.

• Basic Life Insurance coverage up to $50,000.

• Career Training and Educational Opportunities.

• Merchant Discounts.

• Concierge prescription delivery available on the main campus when using UAMS pharmacy.