Clinical Application Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee HL7 interfaces, diagnose failures, and implement resolutions.

• Administer the support queue efficiently.

• Collaborate with engineering, operations, and clinical teams to resolve issues.

• Take an active role in onboarding new imaging center clients.

• Set up and verify DICOM and HL7 gateway connections.

• Examine HL7 message segments to troubleshoot data transmission issues.

• Reprocess unsuccessful messages and ensure they are resolved successfully.

• Execute daily production support activities.

• Oversee the support ticket queue management.

• Assist in PACS gateway operations.

• Spearhead the technical deployment and configuration for new client onboarding.

• Record processes and solutions to issues.

• Recognize chances for automation and enhancements in workflow.

• Handle smaller-scale projects from initiation to completion.

⛳️ Requirements

• Proficient understanding of HL7 v2 message structures, including common message types (ORM, ORU) and segment-level analysis (PID, PV1, OBR, OBX).

• Experience with integration engines such as Rhapsody, Mirth Connect, or similar.

• Knowledge of PACS, RIS, or EHR systems and the radiology workflows they facilitate.

• Familiarity with DICOM concepts and basic imaging terminology.

• Excellent organizational skills.

• Effective written and verbal communication abilities.

• Background in healthcare IT or clinical systems support.

🏝️ Benefits

• Competitive salary range, along with performance bonuses and equity options.

• 401k plan.

• Healthcare, Vision, and Dental coverage.

• All necessary equipment to perform your role effectively.

• Flexible working arrangements, including remote and hybrid options.

• Personal development budgets.

• 18 days of paid time off (PTO) plus public holidays.

• 10 paid sick days.

• Inclusive policies crafted by our team, catered for our team.