Clinical Account Associate

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Collaborate with the Clinical Account Executive (CAE) to strategize on attracting and maintaining new and current clients.

• Work in conjunction with all sales roles (VP, Sales, RSDs, DSMs, SAMs, and GLs) to ensure the successful achievement of company goals and objectives.

• Recognize opportunities with existing clients regarding the utilization of Tempus algorithmic tests and their enhancements.

• Partner with Clinical Account Executives to explore upsell opportunities for a variety of products.

• Encourage customer usage of online ordering via the Tempus Hub and EMR integrations.

• Identify and cultivate partnership opportunities between prospective oncology clients and Tempus.

• Advocate for and ensure adherence to new web-based molecular information tools for all clients.

• Regularly assess the competitive landscape and environment within assigned accounts to identify trends and relay customer feedback to Tempus leadership.

• Track sales performance to guarantee that objectives are achieved.

• Create and execute a thorough business plan for the designated territory.

• Establish and nurture relationships with physicians and office staff to encourage clinical orders within the community.

• Build and sustain relationships with pathology departments to facilitate smooth specimen send-outs and tissue procurement.

• Maintain consistent communication (in-person, email, value adds) with targeted accounts.

• Coordinate Medical Affairs report reviews with physicians following clinical orders.

• Manage the ordering of kits and literature restocking at accounts.

• Identify and participate in approved local conferences.

• Collaborate with accounts to acquire necessary clinical data and progress notes for Tempus-tested patients.

⛳️ Requirements

• Bachelor’s degree in biology, life sciences, business, or marketing.

• Experience in sales support within healthcare (preferably oncology or pathology) with a track record of proven success, meeting or surpassing expectations OR general clinical experience.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Professional development opportunities.