Clinical Account Associate

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with the Clinical Account Executive to devise strategies for acquiring and retaining both new and existing clients.

• Work alongside sales teams to meet company goals and objectives.

• Spot opportunities for current customers to utilize Tempus algorithmic tests and additional features.

• Join efforts on upselling various products.

• Encourage customer adoption of online ordering via Tempus Hub and EMR integrations.

• Identify and cultivate partnerships with prospective oncology clients for Tempus.

• Advocate for adherence to web-based molecular information resources.

• Assess competitive landscapes and account situations, identify trends, and relay customer insights to leadership.

• Track sales performance against established objectives.

• Formulate and execute a business plan for the territory that outlines budgets, travel, territory management, and goals.

• Embody Tempus’ company culture to both internal and external stakeholders.

• Foster relationships with physicians and office staff to facilitate clinical orders.

• Maintain connections with pathology departments to assist with specimen sendouts and tissue procurement.

• Ensure regular communication with targeted accounts.

• Facilitate Medical Affairs report reviews with physicians.

• Manage the ordering of kits and literature replenishment at accounts.

• Identify and participate in approved local conferences.

• Collaborate with accounts to gather clinical data and progress notes for patients tested by Tempus.

⛳️ Requirements

• Must reside in the Bay Area or surrounding regions.

• Willingness to travel throughout the territory as needed.

• Capability to quickly assimilate relevant genomic and oncology knowledge.

• Ability to work independently while proactively communicating, managing multiple projects, prioritizing tasks daily, and meeting tight deadlines.

• Strong knowledge of the market, customers, and products to back sales objectives.

• Exceptional customer service skills with the capacity to engage with healthcare professionals.

• Positive mindset with an understanding of organizational growth and change.

• Strong administrative abilities and the sophistication to operate in complex business environments.

• Exhibit Tempus’ values through integrity, respect, and trust.

• Ideally live within the NorCal territory, particularly in Sacramento.

• Hold a B.S. degree in biology, life sciences, business, or marketing.

• Have at least 1 year of relevant experience.

• Bonus: Experience in healthcare sales support, particularly in oncology or pathology, with a track record of success, or general clinical experience.

🏝️ Benefits

• Incentive compensation may be available based on the position.

• Restricted stock units may be provided depending on the position.

• Medical and other benefits may vary based on the position.