Clinic Administrative Coordinator

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Manage the daily administrative operations of Michigan Humane’s veterinary clinics.

• Set standards for the utilization of veterinary practice information management systems.

• Create and execute training programs for system users.

• Ensure all materials are current and relevant.

• Oversee daily administration and support of the veterinary information management system, including profile and role management, customization of objects, fields, record types, and page layouts; ensure accurate invoice closing and daily data integration validation.

• Define best practices for utilizing veterinary information systems in field operations and ensure precise record-keeping for these activities.

• Establish and uphold inventory control procedures within the practice information management system to maintain adequate stock levels, reduce waste, and prevent stockouts.

• Supervise the proper registration of microchips.

• Prepare documentation for charge capture reviews.

• Ensure the practice complies with established standards.

• Develop and maintain all business requirements documentation, evaluate changes to workflows, fields, and profiles, and implement changes as needed.

• Facilitate workshops and training sessions.

• Responsible for assessing new version features, communicating their benefits to the business, and implementing updates into production.

⛳️ Requirements

• High School Diploma.

• At least 5 years of experience in veterinary practice management, healthcare operations, or a related field.

• Strong knowledge of practice management systems and inventory control methods.

• Proven track record of collaborating with cross-functional teams to achieve shared goals.

• Excellent organizational, analytical, and problem-solving abilities.

• Experience in training others effectively.

• Exceptional communication and leadership skills.

🏝️ Benefits

• Competitive salary and benefits package.

• Medical, Vision, and Dental Insurance.

• 403(b) Retirement Savings Account.

• Opportunities for professional development, advancement, and ongoing education.

• A supportive and collaborative workplace atmosphere.

• Work-life balance with flexible working hours (including a compressed work schedule option!).

• Paid Time Off & Holidays.

• Human & Pet Bereavement leave.

• Clinic discounts of up to 75% off services for your own pet(s).

• Casual dress code.

• Wellness program providing professional counseling services for employees.

• Discounts on animal food.

• Free or reduced adoption fees for adding a new pet to your family.

• Sabbatical Policy.

• Uniform Allowance.

• Paid Parental Leave.

• Annual performance reviews and employee engagement surveys.

• Eligibility for Student Loan Relief through the Public Service Loan Forgiveness (PSLF) Program.