Assistente Administrativo – Atendimento ao Cliente

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide customer service through voice, chat, and email channels;

• Conduct proactive outreach to follow up and respond to clients, ensuring a swift and effective experience;

• Contribute to the enhancement of service metrics, prioritizing quality and efficiency in interactions;

• Assist other customer service areas with administrative tasks.

⛳️ Requirements

• Completed High School education;

• Reside in **Cascavel/PR**;

• Proficiency in Microsoft Office Suite;

• Experience in customer service, preferably via phone;

• Strong communication skills, organization, and focus on resolving issues.

🏝️ Benefits

• Nutrition support: Meal Voucher/Food Voucher or onsite cafeteria (depending on location);

• Health support: Health Insurance and Life Insurance;

• Development support: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and Growth Program within Dasa;

• Additional perks: Transportation Voucher and Performance Bonus (PPR).