Client Support Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Cultivate robust relationships with current clients

• Comprehend client requirements and assist in resolving challenges

• Convert clients into enduring partners and advocates

• Offer support that improves the overall client experience

⛳️ Requirements

• Minimum of 2 years of customer service experience (preferred)

• A natural communicator—friendly, dynamic, and patient

• Outstanding organizational abilities and attention to detail

• Demonstrates integrity, humility, and professionalism when engaging with diverse individuals

• Familiarity with Zendesk, Slack, Google Sheets, and Hubspot

• Experience with the RumbleUp platform is highly preferred

• Willingness to travel on a quarterly basis

🏝️ Benefits

• Health, vision, and dental insurance

• Paid time off (PTO)

• 401(k)