Client Success Team Leader – HCM

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead the group's efforts to fulfill responsibilities.

• Delegate, monitor, and evaluate the progress and accuracy of tasks.

• Provide guidance and technical support on more intricate issues.

• Dedicate a significant amount of time to individual tasks pertinent to the unit.

• Implement annual objectives and priorities.

• Ensure the team executes work in alignment with policies and procedures to meet productivity, service, and quality benchmarks.

• Analyze and resolve issues, interpret policies, and showcase subject matter expertise.

• Inspire, guide, and train team members.

• Undertake additional duties as assigned.

• Support CBIZ HCM's workforce and HR solutions across payroll, benefits administration, HR technology, compliance, and workforce strategy.

⛳️ Requirements

• High School Diploma or GED equivalent is required; a Bachelor's degree is preferred.

• Over 3 years of relevant experience in the industry.

• Must hold current and necessary licenses and certifications related to the area of expertise.

• Exhibit industry experience and technical knowledge in the specified field.

• Proficient in using relevant technology.

• Proven ability to communicate verbally and in writing across all levels of the organization, both internally and externally.

• Strong oral and written communication skills with all organizational levels, both internally and externally.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• Competitive salary and performance-based incentives.