Client Success Manager – Locums

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and nurture strong client relationships while establishing effective working partnerships with your clients.

• Regularly engage with clients to secure exclusive deals and gain insights on open job orders.

• Assist recruiters by communicating specific customer needs and opportunities.

• Review recruiter submissions to ensure compliance with facility requirements.

• Actively market Physicians and Advanced Practice Providers (APPs) to all clients within your portfolio.

• Maintain a healthy Profit and Loss statement by processing quality submissions and making successful placements.

• Consistently monitor customer satisfaction using quality metrics and client scorecards.

• Travel to client locations and participate in networking and industry events.

• Handle processing of assignment and contract modifications, extensions, renewals, and terminations.

• Serve as the primary point of escalation for any current client and provider issues.

• Foster relationships and rapport with all physicians and APPs to ensure a high retention rate.

• Carry out other duties and responsibilities as assigned.

⛳️ Requirements

• Minimum of 5 years of experience in the Locum Tenens and Advanced Practice Staffing domain.

• Serve as an expert and advisor within the healthcare industry.

• Strong skills in building relationships.

• Exceptional planning and execution abilities.

• Outstanding customer service skills.

• Capability to thrive in a fast-paced, competitive environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Flexible working arrangements.