Client Success Director

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Act as a pivotal leader in ensuring client success for the Amazon account.

• Establish and nurture trustworthy relationships with Amazon's leaders in AI, data science, product, and operations.

• Facilitate executive business reviews and strategic planning meetings.

• Analyze the entire Amazon organization to uncover potential opportunities.

• Serve as an internal advocate for Amazon, providing valuable insights.

• Cultivate extensive knowledge of TELUS Digital's Data capabilities.

• Assist Amazon stakeholders in crafting scalable data initiatives.

• Collaborate with Solutions Architecture and Delivery teams.

⛳️ Requirements

• Over 7 years of experience in enterprise account management or strategic sales.

• At least 2 years in Data Collection, Annotation, and/or Validation services.

• Strong understanding of data workflows and quality frameworks across various modalities including text, image, video, audio, and sensor data.

• Proven success in expanding complex, multi-stakeholder enterprise accounts.

• Skilled in Salesforce and enterprise account management practices.

• Proficient in English.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Opportunities for professional development.

• Performance-based bonuses.