Client Specialist – Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Lead and coordinate the activities of pre-sales, professional services, service delivery managers, customer success, marketing, and collaborate with functional leaders to ensure the right skills and resources are aligned for success.

• Drive renewals, expansion, and upsell sales initiatives.

• Responsible for the overall account strategy and management, including the development and execution of a business-outcome focused strategic account plan.

• Maintain a high-touch, trusted advisor relationship with customers to establish trust.

• Oversee and implement business case and value selling strategies that align with customer needs.

• Manage tactical business operations while investing in larger, long-term strategic opportunities.

• Conduct negotiations with mutual best interests in mind, focusing on contract management and pricing strategies.

• Develop and achieve accurate quarterly and annual revenue forecasts for each account.

• Embody our core values in all your actions: We are one team, We are positive, We keep growing, and We get things done!

⛳️ Requirements

• 1-3 years of proven sales experience with a history of meeting quotas.

• Prior sales experience in software or solution sales organizations.

• Demonstrable record of achieving sales targets.

• Enjoy working in a target and reward-driven environment.

• Understanding of MEDDPICC, Challenger, or other SaaS-aligned sales methodologies.

• Bachelor's Degree or equivalent qualification.

• Fluency in both English and German.

🏝️ Benefits

• Permanent contract and a competitive compensation package.

• Flexible hours and unlimited vacation (employees receive unlimited paid time off in addition to the 30 days of holidays provided), plus 3 company-paid volunteer days.

• 100% remote work with occasional travel to meet colleagues and customers.

• Free access to professional training platforms to explore interests and enhance skills.

• 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.

• Feel secure with 24/7 accident insurance coverage for accidents occurring at work or during personal time.

• Bonuses for referring successful hires after three months of continuous employment.