Client Services Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee daily communication for designated health plan clients

• Handle requests and deliverables with precise tracking

• Organize outreach, scheduling, field operations, and reporting

• Create client reports, dashboards, and status updates

• Identify risks early and implement solutions swiftly

• Keep track of milestones, notes, and documentation

• Assist in the onboarding and launch of new programs

⛳️ Requirements

• Experience in healthcare client services or operations

• Background in working with healthcare clients

• Proficient in Excel (including pivots, VLOOKUP, and formulas)

• Excellent written and verbal communication skills

• Ability to manage multiple programs independently

• Available to work standard U.S. business hours, with remote capabilities

🏝️ Benefits

• Health, dental, and vision insurance

• Paid time off (PTO)

• Fully remote work environment