Advisor, Member/Client Sales and Service

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in soliciting, developing, and nurturing business relationships with members and clients.

• Deliver exceptional customer service while marketing specialized products and services through various distribution channels tailored to member/client needs.

• Achieve targets by analyzing information requests for specialized products and services and promoting them in alignment with client requirements and the unit’s business goals and strategies.

• Guarantee member/client satisfaction and uphold service quality in line with the organization’s standards and procedures.

• Foster an advisory relationship by recognizing existing and potential needs and enhancing client retention.

• Counsel members and clients on specialized products and services to ensure their satisfaction.

• Evaluate client needs and gather and analyze pertinent data.

• Assist members and clients by understanding their needs and suggesting tailored solutions.

• Aid in identifying your unit’s operational risks and opportunities for enhancement.

• Keep abreast of the latest standards, products, and services in your area of expertise.

⛳️ Requirements

• College diploma in a relevant discipline.

• At least one year of pertinent experience.

• Proficiency in French is mandatory.

• Advanced English skills are essential due to the nature of the responsibilities, required tools, or interactions with English-speaking partners, members, and/or clients.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan that ensures predictable, stable income during retirement.

• Group insurance coverage, including telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.