Client Services Junior Executive – Education Sector

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Establish and nurture robust, long-lasting relationships with clients and consultants.

• Achieve a high level of client satisfaction through proactive engagement strategies.

• Ensure the timely and high-quality delivery of services.

• Oversee client communications and manage their expectations effectively.

• Keep precise records, updates, and documentation.

• Recognize upselling and cross-selling opportunities within current accounts.

• Assist in new business initiatives while maintaining ongoing client relationships.

• Collaborate across departments and contribute to the development of junior team members.

⛳️ Requirements

• Outstanding communication abilities, both written and verbal.

• Strong organizational skills coupled with CRM discipline.

• High emotional intelligence and a client-centric approach.

• Commercial acumen with a consultative sales mindset.

• Professional demeanor, calmness, and adaptability under pressure.

• Confident in a fast-paced, growing SME setting.

🏝️ Benefits

• Opportunities for professional development.

• Experience in a dynamic, fast-paced environment.

• Potential for career advancement.