Crypto Sales & Client Services Associate

This is a fully remote position, open to applicants in Colombia.

📋 Description

• In the role of a Crypto Sales & Client Services Associate, you will serve as the primary liaison for both new and existing clients on our client's OTC crypto trading desk.

• Cultivating and maintaining strong relationships with new and existing clients of the OTC desk.

• Generating revenue growth by recognizing and pursuing sales opportunities.

• Managing a high volume of inbound and outbound communications with clients.

• Assisting clients in navigating the process of executing crypto trades.

• Facilitating the onboarding process for new clients onto the OTC platform.

• Executing client retention strategies to enhance loyalty.

• Collaborating with the Compliance team to oversee transactions for any suspicious activities.

• Monitoring and reporting on personal performance KPIs.

• Keeping up-to-date with cryptocurrency products, market trends, and platform updates.

⛳️ Requirements

• A minimum of 3 years of experience in a sales, financial services, or client-facing revenue role.

• A proven history of establishing strong client relationships and consistently achieving or surpassing revenue or sales targets.

• Excellent verbal and written English communication skills.

• Ability to articulate complex financial and cryptocurrency concepts clearly.

• Proficient in managing a high volume of daily client communications.

• Self-driven, goal-oriented, and highly adaptable.

• Capable of working independently in a fully remote environment.

• Bonus: experience in OTC trading, brokerage services, or sales of financial products.

• Bonus: knowledge of SAR filing, AML compliance, or regulatory oversight.

• Bonus: understanding of cryptocurrency, Bitcoin, blockchain, or crypto wallets.

• Bonus: a genuine enthusiasm for fintech, digital assets, and the evolution of financial technology.

🏝️ Benefits

• Competitive base salary along with performance-based commissions in USD — your efforts and results will directly influence your earnings.

• Performance-based incentives — your achievements are acknowledged and rewarded accordingly.

• 10 paid vacation days annually, in addition to all U.S. federal holidays.

• Fully remote work — the flexibility to work from anywhere in LATAM or Europe with a professional home office setup.

• A dynamic, high-growth environment at the forefront of the global fintech and cryptocurrency sector.

• A collaborative and supportive culture fostered through Veta Virtual and our client.