Client Services Coordinator

This is a fully remote position, open to applicants in Argentina, +4 more states.

📋 Description

• Manage and respond to emails promptly and in a professional manner

• Oversee attorney and case calendars, which includes scheduling hearings, deadlines, and appointments

• Assess incoming calls and potential clients prior to directing them to the intake specialist

• Professionally and efficiently handle incoming phone calls

• Provide essential case information to attorneys, ensuring they are well-informed and prepared

• Execute electronic filing (e-filing) of legal documents with courts and associated agencies

⛳️ Requirements

• Prior experience in a legal administrative, legal assistant, receptionist, or intake coordinator role within a Law Firm is preferred

• Capability to engage with sensitive and emotionally demanding case matters, including those involving violence, crimes against children, sexual abuse, felonies, and other serious legal issues

• Professional maturity and emotional resilience, with the ability to remain composed when dealing with challenging or distressing information

• Basic knowledge of legal terminology, court procedures, e-filing, and case management is highly desirable

• Experience working with Hispanic and Mexican clientele is an advantage

• Comfortable in a fast-paced environment with multiple priorities and deadlines

• Proficiency in English and Spanish languages

• All documents and application forms must be completed in English

• Resume must be submitted in .DOC format and in English

🏝️ Benefits

• Competitive salary

• Paid Time Off

• Bonuses

• 100% remote/home-based position

• Full-time, long-term career opportunities

• Parental Leave

• Professional development and training

• Dedicated team support

• Alignment with our clients' core values