Client Service Representative

This is a fully remote position, open to applicants in Chile.

📋 Description

• Advocating for and marketing the advantages of the COMPASS suite of products to subcontractors unfamiliar with our premium offerings.

• Establishing, expanding, and cultivating relationships with clients.

• Responding to all client inquiries regarding technical matters, procedures, and fees.

• Handling incoming and outgoing communications through client calls and emails.

• Engaging in external outreach to assist educational and promotional initiatives.

• Utilizing client relationships to secure new business opportunities and relaying client feedback to our internal teams to foster company growth.

⛳️ Requirements

• Outstanding written and verbal communication abilities.

• At least 2 years of experience in customer service and/or sales.

• Prior client-facing experience in construction or software as a service (SAAS) is beneficial.

• Tech-savvy with the capability to learn, adapt, and effectively convey new technologies.

• Highly organized, able to manage multiple tasks and prioritize various strategic initiatives.

• An entrepreneurial mindset and a proactive attitude aimed at challenging conventional practices.

• Proficiency in MS Office, G-Suite, and web-based CRM systems (Salesforce).

• Prior sales experience is regarded as an advantage.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Flexible work environment and schedule.

• Collaborative company culture that values innovation and teamwork.